What is the check-in and check-out policy at Grand Riviera Princess?
Check-in is at 15:00 and check-out is by 12:00.
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Grand Riviera Princess, Playa del Carmen
324US$
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Key details
About the Hotel
Prolongacion 5 Avenida Manzana 20 Lote 006,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Next to the beach
Very good
7.9
8.0
3.5
4.3
Loved by guests
"I loved the security of the campus, my family felt safe while vacationing."
"The room was the perfect swim-out room for me and my son."
"We loved that even though the resort appeared to be fulled, it is spread out and designed in such a way that we could find both quiet and busy spaces, it never felt overcrowded."
Grand Riviera Princess is a 5-star family-friendly hotel featuring 674 rooms and extensive facilities set against a stunning beach backdrop. Amenities include multiple pools, a comprehensive gym, and nine bars, providing a diverse range of experiences for guests of all ages. The hotel combines comfort with luxury, ensuring an enjoyable stay in the vibrant surroundings of the Riviera Maya.
Rooms & Amenities
Rooms at Grand Riviera Princess feature elegant designs and spacious layouts, including options with direct pool access.
Dining Options
Dining options include a variety of buffets and seven thematic restaurants, serving cuisines from Mexican, Swiss, and Italian to Asian delicacies. The all-inclusive plan allows guests to enjoy meals at multiple venues, offering diverse culinary experiences. Three of the restaurants cater specifically to seafood lovers.
Leisure and Activities
Leisure activities are abundant, with twelve pools, including children's pools and an exclusive pool for the Family Club. Guests can partake in water sports, tennis, and themed entertainment shows. The resort also hosts a mini disco and craft clubs for children, ensuring a variety of activities for family enjoyment.
Services & Events
Grand Riviera Princess provides various services including personalized concierge and babysitting, with staff trained in first aid to ensure safety for all guests. The hotel is also well-equipped to host
“This large property emphasizes an all-inclusive experience suitable for families, with varied dining and multiple pools. I find the family-friendly design noteworthy, especially the exclusive Platinum suites. The proximity to both the beach and attractions like Xcaret ecological park adds significant appeal for those wanting both relaxation and adventure.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
2 persons
605 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
Deluxe Junior Suite Pool Access Only 13 years old
2 persons
605 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
Laguna VIlla Suite Adults Only 18 years old
2 persons
700 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
Platinum Suite
2 persons
660 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Smoking allowed in designated areas
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Archery
- Sports trainer
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Grand Riviera Princess offers a vibrant tapestry of dining options, showcasing traditional Mexican flavors alongside international delights. From lively buffets to themed restaurants representing various cultures, each venue invites guests to indulge in an array of culinary experiences amidst modern settings.
Buffet Restaurant Green
International Buffet
Ambiance
Modern and bustling atmosphere
Key Offerings
A diverse selection of international dishes served at live cooking stations, perfect for all-day family dining.
Reservation
no
07:00 - 10:30 for breakfast; 12:00 - 15:00 for lunch; 18:00 - 23:00 for dinner
Buffet Restaurant Orange
International Buffet
Ambiance
Bright, modern setting
Key Offerings
An extensive buffet featuring a wide variety of global dishes, ideal for leisurely breakfasts and hearty lunches.
Reservation
no
07:00 - 12:00 for breakfast; 13:00 - 15:00 for lunch; 18:30 - 22:00 for dinner
Grill Restaurant La Vaqueria
Grill/BBQ
Ambiance
Modern and casual with a focus on grilled fare
Key Offerings
Savory grilled meats and BBQ specialties, served in a relaxed outdoor setting perfect for evening gatherings.
Reservation
no
18:00 - 23:00 for dinner
Italian Restaurant Mama Mia
Italian
Ambiance
Romantic and modern
Key Offerings
Traditional Italian favorites with a contemporary twist, creating a cozy atmosphere for dinner.
Reservation
no
18:00 - 23:00 for dinner
Snack Sunset Restaurant
International
Ambiance
Casual and inviting
Key Offerings
Light snacks and delicious bites available during the day, perfect for a quick meal by the pool.
Reservation
no
07:00 - 10:30 for breakfast; 12:30 - 15:00 for lunch
Snack Riviera Restaurant
International
Ambiance
Lively and friendly
Key Offerings
A casual dining spot offering quick meals and snacks, ideal for families and beachgoers.
Reservation
no
07:00 - 10:30 for breakfast; 12:30 - 15:00 for lunch
Swiss Thematic Restaurant La Fondue
European
Ambiance
Family-friendly and modern
Key Offerings
Enjoy a selection of delightful Swiss fondues in a cozy atmosphere, perfect for sharing a warm meal with family.
Reservation
no
18:00 - 23:00 for dinner
Asiatic Restaurant Miso
Asian
Ambiance
Traditional and tranquil
Key Offerings
Explore the vibrant flavors of Asian cuisine, featuring a variety of dishes that cater to diverse palates.
Reservation
no
18:00 - 23:00 for dinner
Seafood Restaurant Las Olas
Seafood
Ambiance
Modern and elegantly coastal
Key Offerings
Fresh seafood dishes served with a view, bringing the essence of coastal dining to every meal.
Reservation
no
18:00 - 23:00 for dinner
International Gourmet Restaurant Le Fleur
International Gourmet
Ambiance
Romantic and upscale
Key Offerings
An exquisite menu featuring international gourmet dishes, perfect for creating memorable dining experiences.
Reservation
no
18:00 - 23:00 for dinner
Chill Out Restaurant
International
Ambiance
Contemporary and relaxed
Key Offerings
A laid-back dining experience featuring a range of international favorites, complemented by inviting outdoor seating.
Reservation
no
18:00 - 23:00 for dinner
Mexican Restaurant La Hacienda
Mexican
Ambiance
Cultural and festive
Key Offerings
Authentic Mexican dishes served in a lively setting that celebrates the vibrant flavors of Mexico.
Reservation
no
18:00 - 23:00 for dinner
Location
Prolongacion 5 Avenida Manzana 20 Lote 006,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Prolongacion 5 Avenida Manzana 20 Lote 006,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
4.0
mi
Landmark
Playa
4000 ft
Beach
Xcalacoco
1.2
mi
Landmark
Punta Bete
3200 ft
Beach
Point Esmeralda
2.0
mi
Golf Course
El Camaleon Golf Course
1.2
mi
Landmark
Punta Venado
1.9
mi
Golf Course
Grand Coral Golf Riviera Maya
1.5
mi
Beach
Grand Coral Beach Club
1.6
mi
Beach
Punta Esmeralda Beach
2.0
mi
Landmark
Go Natural Explorers
2.0
mi
Landmark
Church of Guadalupe
2.6
mi
Landmark
Playa Publica 88
2.4
mi
Gallery
Galeria Luis Sottil
2.5
mi
Landmark
28 de Julio Square
2.4
mi
Museum
Zona Arqueologica Tulum
2.4
mi
Landmark
Xca-Ha Park
2.4
mi
Landmark
Punta Venado Bike Park
2.5
mi
Gallery
Amate Gallery
2.5
mi
Landmark
Kingdom Hall of Jehovah's Witnesses
2.6
mi
Event hall
Salon Tres Rios I
2.8
mi
Landmark
Cenote Misterio Maya
2.9
mi
Landmark
Dive Sites
2.9
mi
Landmark
Xavage Park by Xcaret
3.0
mi
Landmark
La 5ta Hacienda
3.2
mi
Gallery
Tierra Huichol
3.2
mi
Gallery
La Galeria de Playa Art Gallery
3.5
mi
Landmark
Caminarte
3.5
mi
Landmark
Galeria Lamanai
3.6
mi
Gallery
Riviera Art Gallery
3.7
mi
Nearby
Punta Bete
3000 ft
Restaurants
La Brasserie
4100 ft
El Limonar 1 Dentro del Hotel The Fives
Oka - Sushi Bar
4100 ft
Predio El Limonar fraccion 2
Restaurante Skylights
3400 ft
Prolongacion 5ta Avenida Mza 20 Lote 006
Explore Playa del Carmen
Explore the Local Scene
Playa
15 minutes walking
Beautiful beach known for soft sands and clear waters, perfect for sunbathing and swimming.
Grand Coral Beach Club
30 minutes driving
Exclusive beach club offering sun loungers, watersports, and dining options in a luxurious setting.
Cenote Misterio Maya
50 minutes driving
A natural sinkhole ideal for swimming and exploring unique underground formations. Guided tours available.
Xavage Park by Xcaret
50 minutes driving
Adventure park featuring thrilling water and land activities. Ideal for adrenaline seekers.
La Brasserie
15 minutes walking
Casual bistro offering local and international dishes with a cozy ambiance. Reservations recommended.
Oka - Sushi Bar
15 minutes walking
Modern sushi bar known for fresh ingredients and unique rolls. Vegetarian options available.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Isabella
United Kingdom,
January
2025
7.4/10
I had a good time at this hotel, especially with my family. The resort itself is expansive, offering a mix of lively and quiet pools. The rooms were clean and spacious, but the dining experience fell slightly short in terms of flavor. Overall, while I enjoyed my stay, some aspects could be improved for a more enjoyable experience.
Rooms
8.0
The rooms were clean, spacious, and maintained brilliantly.
Service
7.0
The staff worked hard to keep everything clean and provided decent service, but they seemed a bit overwhelmed at times.
Location
8.0
The resort is quite large, giving you plenty of space to explore, although it can feel a bit overwhelming due to its size.
Dining
6.0
The dining options were more about quantity than quality, but we did find some enjoyable meals.
Facilities
8.0
The resort had a range of pools, some quieter than others, which was a nice touch.
Alex
United Kingdom,
November
2024
8.2/10
This hotel was an amazing getaway, with a stunning beach and well-maintained grounds. The cleanliness was top-notch, and the room was spacious and luxurious. While the buffet dining was plentiful and the options were diverse, a few of the specialty restaurants fell short of expectations. The staff was very friendly, but some service aspects could have been improved, like handling large party reservations. Overall, it was a fantastic stay with great activities.
Rooms
9.0
The room was spacious, clean, and luxurious, with excellent air conditioning to cool off after a long day.
Service
7.0
Staff provided very friendly and attentive service, though some were a bit rigid with reservations.
Location
10.0
The hotel is located right by the beautiful beach, which was just perfect for relaxing and swimming.
Dining
7.0
The buffet had great variety and was always hot, but the dining reservations at specialty restaurants could be a hassle.
Facilities
8.0
The pool area and entertainment options were enjoyable, especially with fun activities like foam parties and aqua aerobics.
Jackson
United Kingdom,
November
2024
7.8/10
We had a fantastic time at this large resort! It offered so much space and plenty of options when it came to pools and dining. The rooms were spacious and well-maintained, but the food could use a bit more flavor. Despite some hiccups with service at the a la carte restaurants, we enjoyed our stay overall.
Rooms
9.0
The rooms were clean, large, and well maintained, with great shower pressure.
Service
7.0
While the bartenders were amazing and attentive, the service at the a la carte restaurants was a bit slow and could use improvement.
Location
8.0
The resort occupies a great area with access to various amenities, but be prepared for some walking as it's quite expansive.
Dining
6.0
The food at the buffets was mediocre, but some a la carte restaurants like the Japanese one were enjoyable despite the service delays.
Facilities
9.0
The numerous pools catered to both quiet relaxation and lively fun, and the overall cleanliness of the resort was impressive.
Jacob
United Kingdom,
October
2024
8.2/10
We had a wonderful stay at the Platinum area, enjoying its private pool, bar, and easy access to the beach. The jacuzzi in our room was a fantastic surprise, and the food options were decent overall, though some dining experiences fell short. The beach and pool areas were lovely, but the food quality could be improved for a better overall experience.
Rooms
9.0
Our room was spacious and included two jacuzzi tubs, one in the bathroom and another on the balcony, which added a luxurious touch to our stay.
Service
8.0
The service was generally attentive, especially in the Platinum area where we received room service and drink service by the pool.
Location
9.0
The location was great with the Platinum area close to both the main pool and the beach, making it convenient for relaxation.
Dining
7.0
While the breakfast buffet was nice, some sit-down restaurants did not meet our expectations. The Chill Out Zone offered the best food experience.
Facilities
8.0
The facilities, especially the Platinum pool and beach area, were well-kept and offered nice amenities, but we faced some challenges with sunbed availability.
Christian
United Kingdom,
October
2024
8.2/10
My stay was quite pleasant overall at this large resort with many amenities. The rooms were spacious and very clean, while the entertainment and facilities were great for relaxing. However, the food quality at the buffet didn't meet my expectations, and there were issues with shade around the pool, leading to early bed savers. Overall, I enjoyed my time and would consider returning despite a few drawbacks.
Rooms
9.0
The rooms were spacious and spotless, with a well-stocked mini bar that was replenished daily. The air conditioning worked perfectly, keeping everything comfortable during my stay.
Service
8.0
Service was commendable as the staff worked tirelessly to keep things clean and provide assistance. However, there were moments of confusion with requests that slowed things down.
Location
10.0
The resort is set right by a beautiful beach, making it convenient to enjoy the sun and sand. The layout is expansive, with plenty of attractions nearby.
Dining
6.0
While there were many dining options, the buffet food quality was disappointing and led to some illness. Fortunately, a la carte options were delightful and much better.
Facilities
8.0
The facilities are impressive, with numerous pools to choose from and lots of activities available. However, the limited shaded areas made lounging challenging.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Grand Riviera Princess serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2007
Number of rooms:
615
Former name
grand riviera princess all suites & spa resort
FAQs
About Grand Riviera Princess
How far is Grand Riviera Princess from the nearest airport?
The hotel is 5 km from Aeropuerto de Playa del Carmen.
What dining options are available at Grand Riviera Princess?
The hotel features 2 international main buffets and 7 à la carte restaurants offering diverse cuisines, including Mexican, Swiss, and Asian dishes.
What recreational facilities does Grand Riviera Princess provide?
The hotel boasts 15 pools, including children's pools, and a comprehensive fitness center with sports courts.
Is parking available at Grand Riviera Princess?
Private parking is available on-site free of charge and does not require a reservation.
What amenities are included in the rooms at Grand Riviera Princess?
Rooms come equipped with a flat-screen satellite TV, minibar, air conditioning, sofa bed, and many include a spa bath.
Are there child care services available at Grand Riviera Princess?
The hotel offers babysitting services with staff trained in first aid and child care.
What entertainment activities are provided at Grand Riviera Princess?
Activities include water sports, a kids' club, live music performances, and evening entertainment.
How far is Grand Riviera Princess from the center of Playa del Carmen?
The hotel is located 9 km from downtown Playa del Carmen.
Does Grand Riviera Princess have a wellness spa?
The hotel features Spa Princess, offering a variety of body and hair treatments.
What languages do the staff at Grand Riviera Princess speak?
The staff speaks multiple languages to assist international guests.
What is the closest landmark to Grand Riviera Princess?
El Cameleon Golf Club is 4 km away from the hotel.
What unique features does Grand Riviera Princess offer for families?
The hotel includes an Exclusive Family Club with specialized services and activities tailored for families.
What are the recreational offerings at the pools of Grand Riviera Princess?
The hotel has 15 pools, with some featuring indoor whirlpools and poolside snack bars.
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