Book here and pay
10% less
than on Booking.com!
Check rooms and rates
From98US$ /night
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Mexico, 77710
-
Next to the beach
Very good
7.9
7.9
/10
3.5
4.3
/5

Grand Riviera Princess is a 5-star family-friendly hotel featuring 674 rooms and extensive facilities set against a stunning beach backdrop. Amenities include multiple pools, a comprehensive gym, and nine bars, providing a diverse range of experiences for guests of all ages. The hotel combines comfort with luxury, ensuring an enjoyable stay in the vibrant surroundings of the Riviera Maya.

Rooms & Amenities

Rooms at Grand Riviera Princess feature elegant designs and spacious layouts, including options with direct pool access. Family Club Deluxe Junior Suites cater specifically to families and offer additional services for an enhanced experience. Each accommodation is equipped with luxury amenities, such as minibars, flat-screen TVs, and private bathrooms.

Dining Options

Dining options include a variety of buffets and seven thematic restaurants, serving cuisines from Mexican, Swiss, and Italian to Asian delicacies. The all-inclusive plan allows guests to enjoy meals at multiple venues, offering diverse culinary experiences. Three of the restaurants cater specifically to seafood lovers.

Leisure and Activities

Leisure activities are abundant, with twelve pools, including children's pools and an exclusive pool for the Family Club. Guests can partake in water sports, tennis, and themed entertainment shows. The resort also hosts a mini disco and craft clubs for children, ensuring a variety of activities for family enjoyment.

Services & Events

Grand Riviera Princess provides various services including personalized concierge and babysitting, with staff trained in first aid to ensure safety for all guests. The hotel is also well-equipped to host events, offering multiple function rooms for family gatherings and business meetings. A shuttle service connects guests to the nearby center of Playa del Carmen.

“This large property emphasizes an all-inclusive experience suitable for families, with varied dining and multiple pools. I find the family-friendly design noteworthy, especially the exclusive Platinum suites. The proximity to both the beach and attractions like Xcaret ecological park adds significant appeal for those wanting both relaxation and adventure.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
View all

Choose your room type

Grand Riviera Princess offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
2 persons
605 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Bathtub
Deluxe Junior Suite Pool Access Only 13 years old
2 persons
605 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Bathtub
Laguna VIlla Suite Adults Only 18 years old
2 persons
700 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Bathtub
Suite Private Pool
2 persons
485 sq. feet 
1 King-size bed
Shower
Private pool
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!

Facilities

Grand Riviera Princess offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.0/10Review score

General

  • Smoking allowed in designated areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Archery
  • Sports trainer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Grand Riviera Princess offers a vibrant tapestry of dining options, showcasing traditional Mexican flavors alongside international delights. From lively buffets to themed restaurants representing various cultures, each venue invites guests to indulge in an array of culinary experiences amidst modern settings.
Grand Riviera Princess Playa del Carmen Restaurant photo The photo captures a warmly lit restaurant interior with a rustic and slightly industrial aesthetic. The walls are predominantly exposed brick, bathed in a soft orange glow from hidden lighting. Above the brick, a large, eye-catching installation of

Buffet Restaurant Green

International Buffet
Ambiance
Modern and bustling atmosphere
Key Offerings
A diverse selection of international dishes served at live cooking stations, perfect for all-day family dining.
Reservation
no
07:00 - 10:30 for breakfast; 12:00 - 15:00 for lunch; 18:00 - 23:00 for dinner

Buffet Restaurant Orange

International Buffet
Ambiance
Bright, modern setting
Key Offerings
An extensive buffet featuring a wide variety of global dishes, ideal for leisurely breakfasts and hearty lunches.
Reservation
no
07:00 - 12:00 for breakfast; 13:00 - 15:00 for lunch; 18:30 - 22:00 for dinner

Grill Restaurant La Vaqueria

Grill/BBQ
Ambiance
Modern and casual with a focus on grilled fare
Key Offerings
Savory grilled meats and BBQ specialties, served in a relaxed outdoor setting perfect for evening gatherings.
Reservation
no
18:00 - 23:00 for dinner

Italian Restaurant Mama Mia

Italian
Ambiance
Romantic and modern
Key Offerings
Traditional Italian favorites with a contemporary twist, creating a cozy atmosphere for dinner.
Reservation
no
18:00 - 23:00 for dinner

Snack Sunset Restaurant

International
Ambiance
Casual and inviting
Key Offerings
Light snacks and delicious bites available during the day, perfect for a quick meal by the pool.
Reservation
no
07:00 - 10:30 for breakfast; 12:30 - 15:00 for lunch

Snack Riviera Restaurant

International
Ambiance
Lively and friendly
Key Offerings
A casual dining spot offering quick meals and snacks, ideal for families and beachgoers.
Reservation
no
07:00 - 10:30 for breakfast; 12:30 - 15:00 for lunch

Swiss Thematic Restaurant La Fondue

European
Ambiance
Family-friendly and modern
Key Offerings
Enjoy a selection of delightful Swiss fondues in a cozy atmosphere, perfect for sharing a warm meal with family.
Reservation
no
18:00 - 23:00 for dinner

Asiatic Restaurant Miso

Asian
Ambiance
Traditional and tranquil
Key Offerings
Explore the vibrant flavors of Asian cuisine, featuring a variety of dishes that cater to diverse palates.
Reservation
no
18:00 - 23:00 for dinner

Seafood Restaurant Las Olas

Seafood
Ambiance
Modern and elegantly coastal
Key Offerings
Fresh seafood dishes served with a view, bringing the essence of coastal dining to every meal.
Reservation
no
18:00 - 23:00 for dinner

International Gourmet Restaurant Le Fleur

International Gourmet
Ambiance
Romantic and upscale
Key Offerings
An exquisite menu featuring international gourmet dishes, perfect for creating memorable dining experiences.
Reservation
no
18:00 - 23:00 for dinner

Chill Out Restaurant

International
Ambiance
Contemporary and relaxed
Key Offerings
A laid-back dining experience featuring a range of international favorites, complemented by inviting outdoor seating.
Reservation
no
18:00 - 23:00 for dinner

Mexican Restaurant La Hacienda

Mexican
Ambiance
Cultural and festive
Key Offerings
Authentic Mexican dishes served in a lively setting that celebrates the vibrant flavors of Mexico.
Reservation
no
18:00 - 23:00 for dinner

Grand Riviera Princess Location

Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Mexico, 77710
Map view
Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
3000 ft
Restaurants
La Brasserie
4100 ft
El Limonar 1 Dentro del Hotel The Fives
Oka - Sushi Bar
4100 ft
Predio El Limonar fraccion 2
Restaurante Skylights
3400 ft
Prolongacion 5ta Avenida Mza 20 Lote 006
Explore Playa del Carmen
Explore the Local Scene
Top Attractions
Activities
Dining
Entertainment
Playa
Playa
15 minutes walking
Beautiful beach known for soft sands and clear waters, perfect for sunbathing and swimming.
Grand Coral Beach Club
Grand Coral Beach Club
30 minutes driving
Exclusive beach club offering sun loungers, watersports, and dining options in a luxurious setting.
Cenote Misterio Maya
Cenote Misterio Maya
50 minutes driving
A natural sinkhole ideal for swimming and exploring unique underground formations. Guided tours available.
Xavage Park by Xcaret
Xavage Park by Xcaret
50 minutes driving
Adventure park featuring thrilling water and land activities. Ideal for adrenaline seekers.
Hiking at Point Esmeralda
35 minutes driving
Scenic trails along the coast with views of the Caribbean, excellent for nature lovers and outdoor enthusiasts.
La Brasserie
La Brasserie
15 minutes walking
Casual bistro offering local and international dishes with a cozy ambiance. Reservations recommended.
Oka - Sushi Bar
Oka - Sushi Bar
15 minutes walking
Modern sushi bar known for fresh ingredients and unique rolls. Vegetarian options available.
Coco Bongo
15 minutes driving
Vibrant nightlife venue featuring live performances, fun atmosphere. Suitable for adults and couples.
28 de Julio Square
40 minutes driving
Cultural hub with local events, markets, and food, offering family-friendly experiences.

Getting around
City Centre
Playa del Carmen10 min  ·  4.0 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)16 min  ·  6.3 mi
Cozumel International Airport (CZM)63 min  ·  25.8 mi
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel Grand Riviera Princess serves a full breakfast for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2007
Number of rooms:
614
Former name
grand riviera princess all suites & spa resort

Reviews and Ratings

Reviews from guests about their experience.
Review score
Based on 2693 verified reviews
7.9/10
Very good
72%
Recommend
Breakfast
4.6/10
Cleanliness
8.3/10
Comfort
8.3/10
Facilities
8.0/10
Free Wi-Fi
6.4/10
Location
8.1/10
Paid Wi-Fi
4.9/10
Staff
8.2/10
Value for money
7.7/10
Pros
Comfortable bed
Friendly staff
All-inclusive drinks
Beautiful resort
Cons
Dirty beach
Old furniture
Wasp infestation
Guest reviews
based on 1241 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Grand Riviera Princess
What is the check-in and check-out policy at Grand Riviera Princess?
Check-in is at 15:00 and check-out is by 12:00.
How far is Grand Riviera Princess from the nearest airport?
The hotel is 5 km from Aeropuerto de Playa del Carmen.
What dining options are available at Grand Riviera Princess?
The hotel features 2 international main buffets and 7 à la carte restaurants offering diverse cuisines, including Mexican, Swiss, and Asian dishes.
What recreational facilities does Grand Riviera Princess provide?
The hotel boasts 15 pools, including children's pools, and a comprehensive fitness center with sports courts.
What amenities are included in the rooms at Grand Riviera Princess?
Rooms come equipped with a flat-screen satellite TV, minibar, air conditioning, sofa bed, and many include a spa bath.
Are there child care services available at Grand Riviera Princess?
The hotel offers babysitting services with staff trained in first aid and child care.
What entertainment activities are provided at Grand Riviera Princess?
Activities include water sports, a kids' club, live music performances, and evening entertainment.
How far is Grand Riviera Princess from the center of Playa del Carmen?
The hotel is located 9 km from downtown Playa del Carmen.
Does Grand Riviera Princess have a wellness spa?
The hotel features Spa Princess, offering a variety of body and hair treatments.
What languages do the staff at Grand Riviera Princess speak?
The staff speaks multiple languages to assist international guests.
What is the closest landmark to Grand Riviera Princess?
El Cameleon Golf Club is 4 km away from the hotel.
What unique features does Grand Riviera Princess offer for families?
The hotel includes an Exclusive Family Club with specialized services and activities tailored for families.
What are the recreational offerings at the pools of Grand Riviera Princess?
The hotel has 15 pools, with some featuring indoor whirlpools and poolside snack bars.

Next best alternative

Consider them for your next trip.
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room