What is the check-in and check-out policy at Grand Riviera Princess?
Check-in is at 15:00 and check-out is by 12:00.
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Grand Riviera Princess, Playa del Carmen
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Key details
About the Hotel
Prolongacion 5Ta Avenida Manzana 20 Lote 006, Quintana Roo, Playa del Carmen, 77710,
- Next to the beach
Great
8.0
7.9
3.5
4.3
Grand Riviera Princess is a 5-star family-friendly hotel featuring 674 rooms and extensive facilities set against a stunning beach backdrop. Amenities include multiple pools, a comprehensive gym, and nine bars, providing a diverse range of experiences for guests of all ages. The hotel combines comfort with luxury, ensuring an enjoyable stay in the vibrant surroundings of the Riviera Maya.
Rooms & Amenities
Rooms at Grand Riviera Princess feature elegant designs and spacious layouts, including options with direct pool access.
Dining Options
Dining options include a variety of buffets and seven thematic restaurants, serving cuisines from Mexican, Swiss, and Italian to Asian delicacies. The all-inclusive plan allows guests to enjoy meals at multiple venues, offering diverse culinary experiences. Three of the restaurants cater specifically to seafood lovers.
Leisure and Activities
Leisure activities are abundant, with twelve pools, including children's pools and an exclusive pool for the Family Club. Guests can partake in water sports, tennis, and themed entertainment shows. The resort also hosts a mini disco and craft clubs for children, ensuring a variety of activities for family enjoyment.
Services & Events
Grand Riviera Princess provides various services including personalized concierge and babysitting, with staff trained in first aid to ensure safety for all guests. The hotel is also well-equipped to host
“This large property emphasizes an all-inclusive experience suitable for families, with varied dining and multiple pools. I find the family-friendly design noteworthy, especially the exclusive Platinum suites. The proximity to both the beach and attractions like Xcaret ecological park adds significant appeal for those wanting both relaxation and adventure.”
Choose your room type
Grand Riviera Princess offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Deluxe Junior Suite2 persons56 sq. feet1 King-size bed and 1 Sofa bedAir conditioningBalconyroom details
- Deluxe Junior Suite Pool Access Only 13 years old2 persons56 sq. feet1 King-size bed and 1 Sofa bedAir conditioningBathtubroom details
- Laguna VIlla Suite Adults Only 18 years old2 persons65 sq. feet1 King-size bed and 1 Sofa bedAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Grand Riviera Princess offers amenities for your comfortable stay and unforgettable experiences
General
- Smoking allowed in designated areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Archery
- Sports trainer
Guest Parking
- Private parking is possible on site for free.
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
Grand Riviera Princess offers a vibrant tapestry of dining options, showcasing traditional Mexican flavors alongside international delights. From lively buffets to themed restaurants representing various cultures, each venue invites guests to indulge in an array of culinary experiences amidst modern settings.
Location
Prolongacion 5Ta Avenida Manzana 20 Lote 006, Quintana Roo, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore the Local Scene
Playa
15 minutes walking
Beautiful beach known for soft sands and clear waters, perfect for sunbathing and swimming.
Grand Coral Beach Club
30 minutes driving
Exclusive beach club offering sun loungers, watersports, and dining options in a luxurious setting.
Cenote Misterio Maya
50 minutes driving
A natural sinkhole ideal for swimming and exploring unique underground formations. Guided tours available.
Xavage Park by Xcaret
50 minutes driving
Adventure park featuring thrilling water and land activities. Ideal for adrenaline seekers.
Hiking at Point Esmeralda
35 minutes driving
Scenic trails along the coast with views of the Caribbean, excellent for nature lovers and outdoor enthusiasts.
La Brasserie
15 minutes walking
Casual bistro offering local and international dishes with a cozy ambiance. Reservations recommended.
Oka - Sushi Bar
15 minutes walking
Modern sushi bar known for fresh ingredients and unique rolls. Vegetarian options available.
Coco Bongo
15 minutes driving
Vibrant nightlife venue featuring live performances, fun atmosphere. Suitable for adults and couples.
28 de Julio Square
40 minutes driving
Cultural hub with local events, markets, and food, offering family-friendly experiences.
Getting around
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2007
Number of rooms:
611
Former name
grand riviera princess all suites & spa resort
Reviews and Ratings
Reviews from guests about their experience.
Pros
Comfortable bed
Friendly staff
All-inclusive drinks
Beautiful resort
Cons
Dirty beach
Old furniture
Wasp infestation
Guest reviewsShow more reviews
FAQs
About Grand Riviera Princess
How far is Grand Riviera Princess from the nearest airport?
The hotel is 5 km from Aeropuerto de Playa del Carmen.
What dining options are available at Grand Riviera Princess?
The hotel features 2 international main buffets and 7 à la carte restaurants offering diverse cuisines, including Mexican, Swiss, and Asian dishes.
What recreational facilities does Grand Riviera Princess provide?
The hotel boasts 15 pools, including children's pools, and a comprehensive fitness center with sports courts.
What amenities are included in the rooms at Grand Riviera Princess?
Rooms come equipped with a flat-screen satellite TV, minibar, air conditioning, sofa bed, and many include a spa bath.
Are there child care services available at Grand Riviera Princess?
The hotel offers babysitting services with staff trained in first aid and child care.
What entertainment activities are provided at Grand Riviera Princess?
Activities include water sports, a kids' club, live music performances, and evening entertainment.
How far is Grand Riviera Princess from the center of Playa del Carmen?
The hotel is located 9 km from downtown Playa del Carmen.
Does Grand Riviera Princess have a wellness spa?
The hotel features Spa Princess, offering a variety of body and hair treatments.
What languages do the staff at Grand Riviera Princess speak?
The staff speaks multiple languages to assist international guests.
What is the closest landmark to Grand Riviera Princess?
El Cameleon Golf Club is 4 km away from the hotel.
What unique features does Grand Riviera Princess offer for families?
The hotel includes an Exclusive Family Club with specialized services and activities tailored for families.
What are the recreational offerings at the pools of Grand Riviera Princess?
The hotel has 15 pools, with some featuring indoor whirlpools and poolside snack bars.
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